Hej |
Hej |

I'm a generalist & specialist  working in digital for more than 12 years.

 
 
 

LEAD EXPERIENCE DESIGN CONSULTANT

UK & EU

—

July 2019 - Current

https://www.thoughtworks.com/

Lead Experience Design Consultant within a global Consultancy with the focus on technical excellence & agile

_ Global & local experience content (product) design strategy

_ Global & local experience (product) design including UX, UI & prototyping

_ Mentoring & leadership of client stakeholder_ Facilitation of strategy, design and creative workshops _ Business design and product design development along UX, UI & Research

_ Business-, user- & market research

_ Facilitation of change along the transformation process & agile way of working

_ Consultation and design deliveries along with discovery, inception, development & optimisation

 

DESIGN LEAD (UX & UI) | Apr-July

UX LEAD | July-Apr

Global & UK

—

July 2018 - Current

aviva.co.uk | https://www.aviva.co.uk/

Global EXPERIENCE STRATEGY

Global UX DESIGN

Mentoring & Leadership (Line Manager incl. Direct Reports)

Team & Resource Coordination

BUSINESS & Global Product (Process) DEVELOPMENT

Risk Management & Process development

Workshop & DESIGN THINKING FACILITATOR

Global DIGITAL TRAININGS & WORKSHOPS

DIGITAL AND INNOVATION TRANSFORMATION

CHANGE MANAGEMENT

_

Development of experience & product strategies, solutions and designs across B2B and B2B2C journeys, platforms & channel

_

Coordination, planning & quality management on global and local product level 

_

Development & facilitation of various workshop formats – UCD, service design and product design focused as well as Google Design Sprint

_

Consultation of implementation of digital change and product design standards across the business

_

Coordination of multiple functional projects and teams across the aligned product portfolio 

_

Entrepreneurial process design, market validation and trend analysation, as well as UX Research

_

Development of prototypes and fast driven sketches for first evaluation based on Design Thinking & UCD methodologies

_

Supervision, mentoring, coaching & management of direct report employers

_

Hiring and personal growth plan development as well as Design Department development for the agencies

UX LEAD

—

Stockholm | Sweden 

 

 

NIKE

RED BULL

WORLD VISION

Schneider electrics

Mazda

SVENSAK FREDS

Fotografiska

 

Okt 2017 - July 2018

river.se

Experience Strategy

UX design

Design thinking facilitator

Business development

Digital and Innovation Transformation

Change Management

Digital Trainings & Workshops

_

Development of experience design and digital strategy frameworks as well as strategies for Nike, Schneider Electrics, Fotografiska

_

Development of key interaction maps as base of design principles and decisions

_

Definition of hypothesis, testing concepts and tracking parameter across the customer journey as part of experience design delivery as well as strategic optimisation reporting

_

Conduction of UX research & user interviews 

_

User, customer and content mapping techniques & research methodologies

_

Facilitation and presentation of deliverables and projects to different level of stakeholder 

_

Ecosystem analyses & optimisation across customer journey based in user research and market trends

_

Ideation, creation & development of integrated marketing campaigns like Nike

_

Development of global B2B and B2B2C experience strategies, innovation processes and products

_

Experience Design Consultation

 

CREATIVE DIRECTOR

UX & STRAREGY |

PRODUCT OWNER

—

Aug 2014 - Okt 2017 | 3Y  2M

Moccu.com

Berlin | Germany

 

L'ORÉAL PARIS

LANCôME

Garnier

Kiehl's

YSL

Mars

Lufthansa

ZDF

Ebay

Beuth

Mercedes

Pfizer

Experience Strategy

UX design

Business development

Digital Transformation

Change Management

Trainings & Workshops

Links:

 

 

CREATIVE DIRECTOR CONCEPT & STRATEGY

_

Development of the UX, Digital Strategy & Social Media team  

_

Coordination, planning & quality management on account and multi-project level

_

Direct reporting to CEO level

_

Supervision, mentoring, coaching & management of all team members  (10 in total) composed of concept developers, strategists & social media manager

_

Planning, set-up and distribution of new business and pitch projects

_

Development of agile product backlog & management of agile teams

 

Strategy & Consultation

_

Development of div. strategy frameworks 

_

Experience & innovation strategy

_

Development & execution of workshops and trainings – brand, knowledge exchange or service design focused

_

Consultation of digital transformation implementation

_

Consultation of Design, UX and Brand Strategy development & implementation

_

Conduction of research & user interviews 

_

User, customer and content mapping techniques & research methodologies

_

Facilitation and presentation of deliverables and projects

_

Ecosystem analyses & optimisation across customer journey 

 

UX & Concept Development

_

UX analyse & UX audit

_

Definition of hypothesis, testing concepts and tracking parameter across the customer journey as part of the strategic reporting

_

Management & realisation of user research & testing

_

Creating digital brand & user experience through ideation, design thinking workshops, product development workshops,

_

Development of prototypes

_

Set up of information architectures & flow charts 

_

Wireframing & annotation as part of the detailed concept 

_

Ideation, creation & development of integrated marketing campaigns

 

Social

_

Development of social strategies & FB live strategies

_

Creation of social formats

_

Development of content cluster & implementation

Quote from former colleagues

I worked together with Teresa for 1,5 years at Moccu with her being my superior. She is one of the most powerful, passionate and ambitious women I've ever met.
These characteristics made her a true source of inspiration for every member of the team. Project by project she helped everybody in her team growing in knowledge and competences. With her unbounded ideas  and sense of business she reached milestone after milestone while shaping the future of the company she worked for.
Teresas superpower is consulting: she is a genius in understanding the need and character of the client which always resulted in successful projects, workshops or even telephone calls. In Teresa you'll find a loyal partner that is always willing to walk new paths and goes beyond own experiences.

Bianca Schmidl

SENIOR UX CONCEPT DEVELOPER

TEAM LEAD CONCEPT DEVELOPMENT

Sep 2011 - Apr 2014 | 2Y  8M

tlgg.de/en

Berlin | Germany

 

e.on

BMW

Lufthansa

Ferrero

nutella

Payback

Sparkasse

Vodafone

Wrigley

 

Digital Transformation

UX Design

Social Media

TraInings & Workshops

Product Design & Development

Teamlead 

–

Development of social strategies & FB live strategies

–

Coordination, planning & quality management of accounts and multi-level projects

–

Direct reporting to CEO level

–

Supervision, coaching & management of 7 concept developers

 

On-site Consultation

Core topics:

_

Agenda setting & story telling

_

Cross channel communication

_

Internal & external communication methods (focus: social)

_

New business pitches

_

Workshops

_

Campaigns & services

 

Product & Concept Development

–

Concept development, user experience design, wireframes & information architecture for brand portals, stakeholder & dialog platforms, websites, mobile apps, social network applications, digital services, campaigns

–

(Technical) detailed concepts

–

Development of tag- & filter concepts

 

Social & Content

–

Development & creation of digital social strategies, communication formats and campaigns

–

Development of content concepts focused on divers methods, customer needs, brand assets & information architecture

–

Development of several Facebook apps including divers methodologies, technical implementations and data-layer

_

Ideation and execution of divers social campaigns on Twitter, Facebook and Foursquare

 

SKILLS

Sketch

Axure 

Omnigraffle  

Adobe XD

Flinto

Framer

Marvel

Principle

Adobe C-Cloud

Keynote

Microsoft Office 

Jira/ Confluence

HTML

Bootstrap

AI

CRM/SCRM

Analytics/ Experience manager

+++++

++++

+++++ 

++++

+++++

++++

+++++

+++++

++++

+++++

+++++

+++++

+++++

+++++

+++++

+++++

+++++


LANGUAGES

German
Native

English
Advanced 

French
Basic

Swedish
Basic

METHODOLOGIES

I’m keen and develop continuous my techniques, knowledge, certificates and knowledge to enhance the product design process, value and opportunities, that leads to better experience design and products.

I’m currently learning for my Business DEVELOPMENT Advanced Diploma, that I plan to finish in April 2019.

  • Workshops & Google design sprints

  • Product vision board, Business model canvas & agile – Product Design techniques (Scrum Licensed PO)

  • Experience strategy & ecosystem development as well as digital strategy

  • Mind mapping & various brainstorming, Sketching session & Various paper prototyping techniques

  • User Research & Testing, e.g., quantitative and qualitative like interviews, Observation,  A/B testing, Diary Studies …

  • Content audit, strategies & card sorting

  • Business analyse & Market/Case/Benchmark Studies

  • User journey canvas, user flows &and experience mapping

  • Design Thinking, Service Design, Lean UX an HCI, UCD techniques 

  • Workshop facilitation & mentorships

  • Persona, Empathy map, value proposition canvas

  • Wireframes, hypothesis & measure Indicator Definition

  • Detailed concept development, documentation & specification

  • Technical feasibility check

  • IOS/ANDROID concept as well as responsive web concept development

  • Sitemaps & IA 

  • Presentation verbal/production for different stakeholder level and purpose

  • Change management & digital transformation 

  • LEGO Serious Play

…

Get access to my portfolio

More than happy to hearing from you and share the access with you to some case studies and work I have done over the last decades.

Don't hesitate to contact me.

05.png